Leaseholders
What you need to know if you own the lease on a Gloucester Grove home.
Paying your service charge
Leaseholders pay a service charge. It covers the services provided in shared areas, such as cleaning, caretaking and grounds maintenance.
Service charges are calculated and billed by Southwark Council, not by the TMO. You can pay:
- by standing order through your bank, which is the easiest way
- online, through the Southwark Council website
- by phone on 0845 600 0611.
Have your account number to hand when you pay.
Buildings insurance
Your service charge usually includes buildings insurance, which covers the structure and the shared parts of the building. To make a claim, call 020 7525 7660. There is more about buildings insurance on the Southwark Council website.
Buildings insurance does not cover your own belongings, so you will need to arrange contents insurance yourself.
Subletting and private tenants
If you sublet your property, you must give us your tenant's details so that we can add them to our records.
You are responsible for making sure your tenants do not cause a nuisance or behave antisocially. See antisocial behaviour for what that means in practice.
Private tenants aged 16 or over can also become members of the TMO.
Parking
Parking on the estate and on the surrounding streets is by permit. Estate permits and on-street permits are separate, and both are issued by Southwark Council.