Antisocial behaviour
Everyone should feel safe and comfortable on our estate. We work hard to tackle antisocial behaviour, and we ask everyone who lives here or visits to treat their neighbours with respect.
Is someone in danger?
If someone is in danger, a crime is happening now or a suspect is nearby, call 999. To report something to the police that is not an emergency, call 101.
How to report it
| When | Who to contact |
|---|---|
| Office hours Monday to Friday, 9am to 5pm | TMO estate office, in the first instance 020 3643 6941 |
| Out of hours | Southwark Council 020 7525 5777 noiseandnuisance@southwark.gov.uk |
What counts as antisocial behaviour
Tenants and leaseholders are responsible for the behaviour of everyone who lives in or visits their home, including children and pets. Nobody in your household should spoil the quality of life of your neighbours or the wider community.
Antisocial behaviour includes:
- being abusive, insulting or threatening
- bullying or harassing someone
- vandalising property
- being drunk and offensive
- persistent arguing and shouting
- making a lot of noise, such as slamming doors or playing loud music
- noisy DIY at unsociable hours
- dogs that bark constantly, and not cleaning up after your dog
- dumping rubbish
- speeding and dangerous driving around the estate
- using a Gloucester Grove TMO home for criminal activity.
What we do about it
We do not tolerate antisocial behaviour on our estate, and we take action against those responsible. Antisocial behaviour is a breach of your tenancy or lease. It can end in fines, legal action and eviction.
- We try to resolve it locally. When you report a problem to the estate office, we first try to settle it with both parties without taking things further. That might mean a warning letter, or an offer of mediation.
- We refer it to Southwark Council. If things do not improve, we pass the case to the council for further action. If the person responsible still does not change their behaviour, despite warnings and offers of mediation, this leads to legal action and eviction.